Customer Success Management

The Secure Sense Approach to Customer Success

A founding principle at Secure Sense is our dedication to customer success and care – an approach that spans across all areas of business. Each practice is fuelled by creating the best customer service outcome, so the natural next step was to integrate a Customer Success Management Team (or CSM for short!) into our Managed Services offerings. Our CSM team is now an integral part of all our Managed Service...

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